Shipping policy

Shipping Policy – Cuvée Couture

 

Last updated: November 19, 2025

 

1. Delivery Zones

 

  • Metropolitan France: Standard and Express delivery available.

  • European Union: Standard delivery.

  • International: Delivery possible to certain countries (see list during checkout).

 

2. Processing Times

 

Orders are prepared within 24 to 48 business hours after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

 

3. Shipping Methods and Delivery Times

 

  • Standard France: 3 to 5 business days.

  • Express France: 24 to 48 hours.

  • Europe: 5 to 7 business days.

  • International: 7 to 15 business days (depending on destination).

 

4. Shipping Fees

 

  • France: Free for purchases of €100 or more.

  • Europe & International: Calculated automatically at checkout based on weight and destination.

 

5. Order Tracking

 

Every order receives a tracking number sent by email upon shipment. Tracking is available via our website or the carrier's platform.

 

6. Restrictions

 

  • We do not deliver to P.O. boxes.

  • Deliveries to remote areas may require additional time.

 

7. Delays and Incidents

 

Cuvée Couture cannot be held responsible for delays caused by the carrier. Please contact our customer service for any anomaly or non-received package.

 

8. Taxes and Customs Duties

 

For deliveries outside the EU, duties and taxes are the responsibility of the customer.

 

9. Customer Service

 

Email: cuveecouture@gmail.com