Shipping Policy – Cuvée Couture
Last updated: November 19, 2025
1. Delivery Zones
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Metropolitan France: Standard and Express delivery available.
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European Union: Standard delivery.
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International: Delivery possible to certain countries (see list during checkout).
2. Processing Times
Orders are prepared within 24 to 48 business hours after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
3. Shipping Methods and Delivery Times
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Standard France: 3 to 5 business days.
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Express France: 24 to 48 hours.
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Europe: 5 to 7 business days.
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International: 7 to 15 business days (depending on destination).
4. Shipping Fees
5. Order Tracking
Every order receives a tracking number sent by email upon shipment. Tracking is available via our website or the carrier's platform.
6. Restrictions
7. Delays and Incidents
Cuvée Couture cannot be held responsible for delays caused by the carrier. Please contact our customer service for any anomaly or non-received package.
8. Taxes and Customs Duties
For deliveries outside the EU, duties and taxes are the responsibility of the customer.
9. Customer Service
Email: cuveecouture@gmail.com