Last updated: November 19, 2025
Cuvée Couture operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as the customer, with a personalized shopping experience (the “Services”). Cuvée Couture is a shop powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, make a purchase or other transaction, or otherwise communicate with us in connection with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described in this Privacy Policy.
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another person. Personal information does not include information that is aggregated or made anonymous so that it cannot reasonably be used to identify you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, your location, and as permitted or required by applicable law:
Contact Information including your name, address, billing address, shipping address, phone number, and email address.
Financial Information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.
Account Information including your username, password, security questions, preferences, and settings.
Transaction Information including the items you view, place in your cart, add to your wish list, purchase, return, exchange, or cancel, and your past transactions.
Your Communications with Us including information you include in your communications with us, such as when you send a customer service inquiry.
Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information including information about your interaction with the Services, such as how and when you access or interact with the Services.
We may collect personal information from the following sources:
Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
From our service providers including when we use them to implement certain technologies, and when they collect or process your personal information on our behalf;
From our partners or other third parties.
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
To provide, customize, and improve the Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to customize and improve the Services to make them more relevant.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you online advertising about products or services on the Services or other websites, including based on items you have previously purchased or placed in your cart and your other activity on the Services.
Security and Fraud Prevention. We use your personal information to authenticate your account, offer a secure payment and shopping experience, detect, investigate, or address fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
To communicate with you. We use your personal information to provide you with customer service, respond to your inquiries, offer effective services, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or to respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other contentious processes, and to enforce or investigate potential violations of our terms or policies.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:
With Shopify, providers, and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide you with marketing services and targeted advertising. For example, we use Shopify to support customized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertising and marketing content based on your online activity across different merchants and websites.
When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or log-in integrations.
With our affiliates or otherwise within our group of companies.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve the Services to you. The information you submit to the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence, to provide and improve the Services to you. Furthermore, to protect, develop, and improve our business, we use certain enhanced features from Shopify that integrate data and information from your interactions with our Store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights with respect to the use of your personal information for these purposes. To learn more about Shopify’s use of your personal information and the rights you may have, you can review the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise certain rights relating to your personal information here: [Shopify Privacy Portal Link].
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction as to use by us or by a third party. Our inclusion of such links does not, in itself, imply any endorsement of the content on such platforms, or of their owners or operators, except as disclosed on the Services.
The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts or policies.
Depending on where you reside, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and, in certain cases, we may deny your request as permitted by law.
Right to Access/Know. You may have the right to request access to the personal information we hold about you.
Right to Deletion. You may have the right to request that we delete the personal information we hold about you.
Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Managing Communication Preferences. We may send you promotional emails. You can opt out of receiving these at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
If you reside in the UK or the European Economic Area, and subject to exceptions and limitations under local law, you may have the following additional rights:
Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before its withdrawal.
You can exercise these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about Shopify’s use of your personal information and the rights you may have, including rights related to data processed by Shopify, you can review https://privacy.shopify.com/en. We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, as required or permitted by applicable law. Consistent with applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting such a request from an agent, we will require that the agent provide proof of your authorization to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in the timeframe required by applicable law.
If you wish to submit a complaint about our processing of your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or by lodging a complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here.
Please note that we may transfer, store, and process your personal information outside of the country you reside in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or, where applicable, any equivalent contract issued by the competent authority in the United Kingdom, unless the data transfer is to a country that has been recognized as providing an adequate level of protection.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights you have, please email us at cuveecouture@gmail.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.